Here are some examples of our patients’ experiences
After a previous bad experience with my last dentist I was looking for an established practice where I would feel relaxed and confident that I was in good hands and also somewhere that would provide a welcoming, pleasant environment for my two young children. The Orchard Dental Practice was recommended to me by a work colleague and since joining the practice around two years ago I can say they have been excellent.
There is a calm atmosphere and the staff are efficient and professional, they all know your name which gives that personal touch but above all they are kind and empathetic. My children had their first check up here and the whole team put them at ease, they actually enjoy going now and look forward to receiving a sticker and toothpaste at the end.
The practice are always accommodating, often at very short notice. When I had an extremely painful infection in my wisdom tooth they arranged a number of emergency appointments and referred me to an oral surgeon within a matter of days in order to resolve the problem. They kept in touch throughout which was reassuring during this dreadful time.
Initially I was quite a nervous patient but now I feel a lot more confident when visiting the dentist, so much so I have recently had some cosmetic work completed. For many years I was extremely self-conscious of my front teeth due to an ill-fitting/ mismatched crown and veneer, but I was too scared and apprehensive to do anything about it. I had two porcelains crowns fitted following the advice I was given by the dentist. I was truly shocked and surprised by the results, they now look fantastic and my only regret was not getting them replaced sooner.
The Orchard Dental Practice have been great, they provide a quality service that you can trust in and I wholeheartedly recommend them.
I have never enjoyed healthy teeth. However I have remained a regular attendee of my dental surgery. Last year I had problems with a front tooth for which a crown replacement was no longer viable. I opted for an implant. The treatment that I received was explained comprehensively in a caring manner. The actual treatment was brilliantly pain-managed. I whole-heartedly recommend James and his lovely staff at Orchard Dental Practice.
James and the team made potentially complex decisions around whether to have an implant and which options to choose very straightforward and ‘painless’ in every sense. Whether in day to day checks or this more complex procedure, explanations have always been very clear; the whole team take time to care. I have been consistently impressed by the professional and effective treatment, with a genuinely human touch. This team have removed my long held (and deep seated) fear of going to the Dentist and the implant was worth every penny. Thank you for a job very well done!
I was terrified of the dentist due to a bad experience at another dental surgery years ago. I only came because a tooth broke and was seen as an emergency very quickly. I was absolutely terrified, but James completely put me at my ease and has been fabulous. Today, for the first time in years, I came for a routine check up without fear. Thank you!!
I unreservedly recommend James and his team. I had always been extremely anxious about attending dentists in the past, however since attending Orchard dental practice my fears have subsided and my confidence grown. I had always wanted to change the way my teeth looked, however the fear I had out-weighed the courage to do it. I wanted to be able to smile properly on my wedding day, instead of trying to hide my teeth. Thanks to James I could. I am so pleased with the natural look he achieved and the step by step support and kindness shown by all the team.
I have been visiting Orchard Dental Practice for approximately 20 years. I have always felt that the staff are friendly, respectful and provide excellent service. James recently did some cosmetic work for me and it has changed my life. I no longer hide in the corner and I now enjoy meeting new people. I am not afraid to smile and anyone anymore. It has given me so much more confidence in myself. I highly recommend this practice to anyone.
I just wanted to say thank you to Holly and her assistant for their care and attention showed to my son this morning. He was very worried about his extraction and they explained everything to him, ensuring we understood, reassuring him at every step (also an anxious mum!).
I really appreciate all your kindness and time taken over Tom’s treatment.
Thank you very much to all the staff at Orchard Road.