The results from our first three months of the NHS friends and family survey are in. The question asked is how likely are you to recommend Orchard Dental practice to friends and family? In the three months that this has been running all responses have been either very likely or likely.
Here are a few of the lovely comments that we received from our patients:
‘totally professional, patient with the younger member of the family and our sometimes difficult foster children’
‘My whole family attend the dental practice. If we have ever needed an emergency appointment this has happened. The staff are friendly, reassuring and professional. All ages of the family are reassured and happy to attend visits.’
‘The dental practice staff are excellent and very polite and responsive. James (dentist) is excellent. He takes time to explain procedures and why they are needed. All the staff put you at ease. My wife who is a nervous patient feels at ease whenever she has any treatment. I would thoroughly recommend the practice.’
‘Reassuring, friendly. Like coming to see family. 10/10 all round.’
‘Really professional service. Great atmosphere for family/kids – kids really enjoy the experience and plenty to entertain them while we’re here. Premises bright and lively and very clean and tidy.’
‘I am a very nervous patient and they are very understanding. Brilliant service.’
‘Friendly staff, brilliant level of care, explains all options open to you. Couldn’t ask for more!’
Thanks to all our patients who took the time to complete the survey for us and thank you for the wonderful feedback. It’s a big pat on the back for the whole team. We’ll keep up the good work!